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54 Course(s) Found
Service Cloud Administration (ADM-261)
Service Cloud Administration is a must for experienced administrators who need to configure and maintain the Service Cloud for their organizations. Using real-world scenarios, this course will teach a...
Delivery Format
Get Started with Communities (ADM271)
Online communities provide a place where employees, customers, and partners can engage and collaborate. Learn how to enable communities in your organization, create communities for partner and custome...
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Administration Essentials for New Admins in Lightning Experience
Extensive and interactive, Administrative Essentials in Lightning Experience is the core training that ensures your success with Salesforce Lightning. It’s a must for new administrators, and we...
Delivery Format
Administration Essentials for Experienced Admins in Lightning Exp
Comprehensive and hands-on, this course is for administrators who are ready to significantly ramp up their skills and knowledge about using Salesforce to solve their most pressing business needs. Usin...
Delivery Format
Commerce Foundational Training
B2B Commerce (formerly CloudCraze) Foundational Training is a 2.5-day expert-led course designed to provide an orientation of the B2B Commerce components. This course provides hands-on experience to s...
Delivery Format
B2B Commerce Technical Training
B2B Commerce (formerly CloudCraze) Technical Training is a 5-day expert-led course that includes the foundational course (B2B-101) plus added technical topics. It is designed to provide an orientation...
Delivery Format
Salesforce Fundamentals for Business Administration Specialists
The Salesforce Fundamentals for Business Administration Specialists course will provide you with an understanding of what's possible with the Salesforce platform, its specific applications, and their ...
Delivery Format
Managing the Commerce Cloud Storefront
This course teaches merchants and marketers how to manage catalogs, content, products, and promotions for a Commerce Cloud storefront using the Commerce Cloud Business Manager....
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Salesforce CPQ Admin Essentials for New Administrators
Hands-on foundational training providing you with the basic knowledge needed to set up, configure, and maintain a Salesforce CPQ instance, enabling your success with Salesforce CPQ. We recommend new a...
Delivery Format
Salesforce CPQ Admin Essentials for Experienced Administrators
Comprehensive and hands-on, this course is essential for CPQ administrators by providing a detailed and in-depth look at Salesforce CPQ and its applications. We recommend experienced administrators ta...
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Certification Preparation for Pardot Consultant
Are you currently a Certified Pardot Specialist that wants to tackle the Certified Pardot Consultant certification? Our 5-day virtual instructor-led course gives you the in-depth knowledge and hands-o...
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Certification Preparation for Advanced Administrator
Are you ready to be recognized for your mastery of Salesforce administration by becoming a Salesforce Certified Advanced Administrator? By covering the details around the exam objectives, this course ...
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Certification Preparation For Community Cloud Consultants
Are you ready to take the next step in your career by becoming a Salesforce Certified Community Cloud Consultant? You will be presented with scenarios to help reinforce your knowledge of Community Clo...
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Implementing Field Service Lightning
In this hands-on course, you will learn about Field Service Lightning components and even have the opportunity to implement Field Service Lightning for AW Computing, our fictitious company. Through di...
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Predictive Intelligence 101
Comprehensive and hands-on, Predictive Intelligence 101 is the core training that ensures your success with personalized web experiences within the Marketing Cloud. It’s a must for new users an...
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Essentials of Pardot for Digital Marketers
Are you looking to become proficient in designing and implementing marketing workflows in Pardot that drive your company’s business? Or do you want to become a Salesforce Certified Pardot Speci...
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Reporting Fundamentals in Lightning Experience
Reporting Fundamentals in Lightning Experience is a must for all users who need to report on the data managed within their Salesforce instance. This course will teach you how to customize existing rep...
Delivery Format
Sales Cloud Training for Sales Reps Using Lightning
Sales Cloud Training for Sales Reps is essential for Sales Representatives who are new to Salesforce Sales Cloud (and the new Lightning Experience) and need to quickly get up to speed on its productiv...
Delivery Format
Sales Cloud Training For Sales Managers in Lightning Experience
Sales Cloud Training for Sales Managers in Lightning Experience helps sales managers analyze and improve sales processes from lead assignment to deal closure. In this interactive course, you will disc...
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Administration Essentials for new Admins (ADM 201)
This comprehensive hands-on course is a must for new Salesforce administrators. Administration Essentials for New Admins is the core training that ensures your success with Salesforce. For maximum be...
Delivery Format
Administration Essentials for Experienced Administrators (ADM 211)
This course is for experienced administrators who are ready to increase their skills and knowledge about how Salesforce can solve their most pressing business needs. Using real-world scenarios, Admini...
Delivery Format
Implementing an Analytics Strategy for the Sales Cloud (STR 301)
This course is a must for anyone responsible for using analytics to drive business results in a sales organization. Implementing an Analytics Strategy for the Sales Cloud provides you with the skills ...
Delivery Format
Administration Essentials for New Admins + Certification (ADM201C)
The class content is the same as the Administration Essentials for New Admins course (ADM-201) but delivered at an accelerated pace. As such, this course is not recommended for those who have no prior...
Delivery Format
Sales Cloud Administration: Products, Quotes, Orders and Collaborative Forecasts (ADM 251)
Sales Cloud Administration: Products, Quotes, Orders, and Collaborative Forecasts is a must for all administrators who need to configure and maintain these features for their organizations. Using real...
Delivery Format
Preparing for Your Salesforce.com Administrator Certification (CRT 101)
Are you ready to take the next step in your career by becoming a Salesforce.com Certified Administrator? Instructors will present real-world business scenarios that will help hone your problem-solving...
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What’s Possible: Salesforce Fundamentals (STR 101)
Are you a business analyst or project manager who is looking to learn more about how Salesforce can solve specific business issues? What’s Possible: Salesforce Fundamentals provides the informa...
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Developing for Salesforce B2C Commerce
This course introduces the core programming concepts, relevant files, and scripting language for Salesforce B2C commerce. The course teaches developers how to customize the SiteGenesis reference appli...
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Lightning Components Implementation for Platform Developers
If you are an Apex programmer who wants to develop responsive applications using the Lightning Component Framework, this course will give you hands-on experience building a single-page application. Yo...
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Working with Data and Dashboards in Wave Analytics (ANC-301)
If your responsibilities include developing a Wave environment that contains Salesforce and external data, setting up Wave data security, and creating attractive and effective dashboards that require ...
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Certification Preparation for Pardot Specialist
Are you looking to become a Salesforce Certified Pardot Specialist? Whether you are an experienced user, or completely new to Pardot, this 2-day handson training will show you how to design, build, an...
Delivery Format
Certification Preparation for Platform App Builder (CRT-402)
Are you ready to take the next step in your career by becoming a Salesforce Certified Platform App Builder? By covering the details around the exam objectives, this course will help hone your knowledg...
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Certification Preparation for Platform Developer I (CRT-450)
Are you ready to take the next step in your career by becoming a Salesforce Certified Platform Developer 1? By covering the details around the exam objectives, this course will help hone your problem-...
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Declarative Development for Platform App Builders
Are you ready to move beyond Salesforce administration to unlock even greater capabilities through declarative programming? Master Salesforce’s suite of click-not-code options for developing va...
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DEVELOPING APPS ON HEROKU FOR SALESFORCE PLATFORM DEVELOPERS
In this 1-day course, you will gain hands-on experience with the Heroku features and functionality used for building, scaling, and integrating web apps. After touring the use cases of Heroku, you will...
Delivery Format
Journey Builder 101
If you are a Marketing Cloud user or administrator who is responsible for developing the email journey your customers will take with your organization, this hands-on course is an essential class for y...
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Introduction to Object-Oriented Programming using Apex on the Lightning Platform (ADX-231)
This course is designed for Salesforce administrators who would like to learn the basics of implementing business logic using Apex, the primary programming language of the Salesforce platform. First,y...
Delivery Format
Integrating with the Salesforce Platform in Lightning Experience (DEX-502)
Integrating with Force.com covers the key elements of how to design and implement all types of integrations with the Force.com cloud platform. The course introduces the major integration mechanisms av...
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Programmatic Development Using Apex and Visualforce in Lightning Exper (DEX-450)
Are you a programmer who wants to understand how to customize applications programmatically on the Force.com platform? In this course, you will learn the core of the Apex programming language and Visu...
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Programming Lightning Components (DEX 601)
If your responsibilities include developing custom applications running in Lightning Experience and Salesforce1 that support multiple devices and screen sizes from a single codebase, taking this class...
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Preparing for Your Salesforce.com Sales Cloud Consultant Certification (CRT 251)
Are you ready to take the next step in your career by becoming a Salesforce.com Certified Sales Cloud Consultant? Instructors will present scenarios that will help reinforce your knowledge of Sales Cl...
Delivery Format
Preparing for Your Salesforce.com Service Cloud Consultant Certification (CRT 261)
Are you ready to take the next step in your career by becoming a Salesforce.com Certified Service Cloud Consultant? Instructors will present scenarios that will help reinforce your knowledge of Servic...
Delivery Format
Essentials for Marketing Cloud Email Marketers
Email Essentials is designed to get you up and running on the Salesforce Marketing Cloud Email Application. In this interactive course, email marketers will gain hands-on experience creating emails, s...
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Content Builder Essentials for the Digital Marketer
The Content Builder Essentials for the Digital Marketer course provides you the basics for getting started with the Salesforce Marketing Cloud Email Application. In this interactive course, email mark...
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Social Studio SS-101
Social Media spending is continuing to increase and you’ll need one place to organize your social teams, plan and publish your content, engage with your customers, and analyze conversations occ...
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Social Studio
Social Media spending is continuing to increase and you’ll need one place to organize your social teams, plan and publish your content, engage with your customers, and analyze conversations occ...
Delivery Format
Email Essentials
Email Essentials is designed for marketers to design and execute email campaign within the Salesforce Marketing Cloud. In this interactive course, email marketers will gain hands-on experience on crea...
Delivery Format
Mobile and Desktop Exploration in Einstein Analytics (ANC-101)
Ready to see where your data takes you in Salesforce Einstein Analytics? This course teaches you how to explore your data through lenses and interactive dashboards from your desktop or mobile device, ...
Delivery Format
Building Lenses, Dashboards, and Apps in Wave Analytics (ANC-201)
Ready to start building in Wave Analytics? In this course, you’ll find out how to design and create an effective dashboard layout to help explorers quickly find their way around. You’ll ...
Delivery Format
Reporting Fundamentals (RPT 101)
Reporting Fundamentals is a must for all users who need to report on the data managed within their Salesforce instance. The course covers Salesforce’s existing reports as well as the Salesforce...
Delivery Format
Sales Cloud Training for Sales Reps (SLS-101)
Sales Cloud Training for Sales Reps is a must for Sales Representatives who are new to Salesforce Sales Cloud and need to quickly get up to speed on its productivity tools. Sales Reps will learn how t...
Delivery Format
Sales Cloud Training for Sales Managers (SLS-201)
Sales Cloud Training for Sales Managers helps sales managers analyze and improve sales processes from lead assignment to deal closure. In this interactive course, discuss best practices and gain hands...
Delivery Format
Service Cloud Essentials for Agents (SVC-101)
Salesforce Service Cloud assists support agents with their daily activities, from collaborating with other agents to logging and resolving cases. In this interactive course, support agents will gain h...
Delivery Format
Service Cloud Essentials for Managers (SVC-201)
Salesforce Service Cloud helps support managers establish and maintain solutions for call center CRM and customer self-service. In this interactive course, support managers will gain hands-on experien...
Delivery Format
Service Cloud Essentials for Executives (SVC-301)
Salesforce Service Cloud is a SaaS solution for call center CRM and customer self-service that increases customer loyalty, retention, and satisfaction. In this interactive course, support executives w...
Delivery Format